Privacy policy

Unless otherwise stated below, the provision of your personal data is neither required by law or contract, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide the data will have no consequences. This only applies insofar as no other information is provided in the following processing operations.

‘Personal data’ is any information relating to an identified or identifiable natural person.

Server log files

You can visit our websites without providing any personal information.

Each time you access our website, your internet browser transmits usage data to us or our web host/IT service provider, which is stored in log files (known as server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred and the requesting provider.

Processing is carried out on the basis of Art. 6 (1) lit. f GDPR from our overriding legitimate interest in ensuring the smooth operation of our website and improving our offer.

Contact

Responsible

Please contact us if you wish. The person responsible for data processing is: Maria Frost, Wilhelmstr. 21, 06449 Aschersleben, Germany, 034759367010, info@malort-asl.de

Proactive contact by the customer via email

If you proactively contact us via email, we will only collect your personal data (name, email address, message text) to the extent that you provide it. The data processing serves to process and respond to your contact request.

If the contact serves to carry out pre-contractual measures (e.g. advice on purchase interest, preparation of an offer) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 (1) lit. b GDPR.

If the contact is made for other reasons, this data processing is carried out on the basis of Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in processing and responding to your enquiry. In this case, you have the right to object at any time to the processing of personal data concerning you based on Art. 6 para. 1 lit. f GDPR for reasons arising from your particular situation.

We only use your email address to process your enquiry. Your data will then be deleted in accordance with statutory retention periods, unless you have consented to further processing and use.

Collection and processing when using the contact form

When you use the contact form, we only collect your personal data (name, email address, message text) to the extent that you provide it. The purpose of data processing is to establish contact.

If the purpose of establishing contact is to carry out pre-contractual measures (e.g. advice on purchase interest, preparation of an offer) or relates to a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 (1) lit. b GDPR.

If the contact is made for other reasons, this data processing is carried out on the basis of Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in processing and responding to your enquiry. In this case, you have the right to object at any time to the processing of personal data concerning you based on Art. 6 para. 1 lit. f GDPR for reasons arising from your particular situation.

We only use your email address to process your enquiry. Your data will then be deleted in accordance with statutory retention periods, unless you have consented to further processing and use.

WhatsApp Business

If you contact us via WhatsApp for business purposes, we use the WhatsApp Business version of WhatsApp Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; ‘WhatsApp’). If you are located outside the European Economic Area, this service is provided by WhatsApp Inc. (1601 Willow Road, Menlo Park, CA 94025, USA).

The data processing serves to process and respond to your contact request. For this purpose, we collect and process your mobile phone number stored on WhatsApp, your name (if provided) and other data to the extent that you have provided it. We use a mobile device for the service, in whose address book only data from users who have contacted us via WhatsApp is stored. No personal data will be passed on to WhatsApp without your prior consent.

Your data will be transferred by WhatsApp to servers of Meta Platforms Inc. in the USA. An adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF), is in place for the USA. Meta Platforms Inc. has certified itself under the TADPF and is therefore committed to complying with European data protection principles. If the purpose of the contact is to carry out pre-contractual measures (e.g. advice on purchase interest, preparation of an offer) or relates to a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 (1) lit. b GDPR.

If the contact is made for other reasons, this data processing is carried out on the basis of Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in providing quick and easy contact and responding to your enquiry. In this case, you have the right to object at any time to the processing of personal data concerning you based on Art. 6 para. 1 lit. f GDPR for reasons arising from your particular situation.

We only use your personal data to process your enquiry. Your data will then be deleted in accordance with statutory retention periods, unless you have consented to further processing and use.

For more information on the terms of use and data protection when using WhatsApp, please visit https://www.whatsapp.com/legal/#terms-of-service and https://www.whatsapp.com/legal/#privacy-policy.

Customer account Orders

Customer account

When you open a customer account, we collect your personal data to the extent specified there. The purpose of data processing is to improve your shopping experience and simplify order processing. The processing is carried out on the basis of Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the lawfulness of the processing carried out on the basis of your consent until revocation. Your customer account will then be deleted.

Collection, processing and disclosure of personal data when placing orders

When you place an order, we only collect and process your personal data to the extent necessary to fulfil and process your order and to handle your enquiries. The provision of data is necessary for the conclusion of a contract. Failure to provide data will result in no contract being concluded. Processing is based on Art. 6 (1) (b) GDPR and is necessary for the performance of a contract with you.

Your data will be passed on, for example, to the shipping companies and drop shipping providers you have selected, payment service providers, service providers for order processing and IT service providers. In all cases, we strictly comply with the legal requirements. The scope of data transfer is limited to a minimum.

Reviews Advertising

Data collection when writing a comment or review

When commenting on/reviewing an article or post, we only collect your personal data (name, email address, comment text) to the extent that you provide it. The purpose of processing is to enable commenting/reviewing and to display comments/reviews.

By submitting the comment/review, you consent to the processing of the data transmitted. Processing is carried out on the basis of Art. 6 para. 1 lit. a GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the lawfulness of the processing carried out on the basis of your consent until revocation. Your personal data will then be deleted.

When your comment/review is published, the name you provided and the email address you provided will be published.

Use of your email address for sending newsletters

We use your email address exclusively for our own advertising purposes to send newsletters, provided you have expressly agreed to this, regardless of the contract processing. Processing is carried out on the basis of Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of your consent until revocation. You can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by notifying us. Your email address will then be removed from the distribution list.

Merchandise management

Use of an external merchandise management system

We use a merchandise management system for contract processing within the scope of order processing. For this purpose, your personal data collected in the context of the order is transferred to

JTL-Software-GmbH, Rheinstr. 7, 41836 Hückelhoven

.

Cookies

Our website uses cookies. Cookies are small text files that are stored in the internet browser or by the internet browser on a user's computer system. When a user accesses a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is accessed again.

Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting the appropriate technical settings in your Internet browser, you can be notified before cookies are set and decide individually whether to accept them, as well as prevent the storage of cookies and the transmission of the data they contain. Cookies that have already been stored can be deleted at any time. However, we would like to point out that you may not be able to use all functions of this website to their full extent.

The links below provide information on how to manage (including deactivate) cookies in the most popular browsers:

Technically necessary cookies

Unless otherwise stated in the privacy policy below, we only use these technically necessary cookies for the purpose of making our website more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognise your browser even after you have changed pages and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognised even after a page change.

The use of cookies or comparable technologies is based on Section 25 (2) TTDSG. The processing of your personal data is based on Article 6 (1) (f) GDPR due to our overriding legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our website.

You have the right to object to this processing of personal data concerning you at any time for reasons arising from your particular situation.

Plug-ins and other

Use of YouTube

We use the function for embedding YouTube videos from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; YouTube is a company affiliated with Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; ‘Google’).

The function displays videos stored on YouTube in an iFrame on the website. The ‘Extended data protection mode’ option is activated. This means that YouTube does not store any information about visitors to the website. Only when you watch a video is information about it transmitted to YouTube and stored there. Your data may be transferred to the USA. An adequacy decision by the EU Commission is in place for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). YouTube has certified itself under the TADPF and is therefore committed to complying with European data protection principles.

The use of cookies or similar technologies is based on your consent in accordance with Section 25 (1) sentence 1 TTDSG in conjunction with Article 6 (1) (a) GDPR. The processing of your personal data is based on your consent in accordance with Article 6 (1) (a) GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of your consent until revocation.

For more information on the collection and use of data by YouTube and Google, your rights in this regard and options for protecting your privacy, please refer to YouTube's privacy policy at https://www.youtube.com/t/privacy.

Rights of data subjects and storage period

Duration of storage

After complete contract processing, the data will initially be stored for the duration of the warranty period, then in accordance with statutory retention periods, in particular those under tax and commercial law, and then deleted after expiry of the period, unless you have consented to further processing and use.

Rights of the data subject

If the legal requirements are met, you have the following rights under Articles 15 to 20 of the GDPR: right to information, right to rectification, right to erasure, right to restriction of processing, right to data portability.

In addition, pursuant to Art. 21(1) GDPR, you have the right to object to processing based on Art. 6(1)(f) GDPR and to processing for the purposes of direct marketing.

Right to lodge a complaint with the supervisory authority

Pursuant to Art. 77 GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that the processing of your personal data is not lawful.

Right to object

If the processing of personal data listed here is based on our legitimate interest pursuant to Art. 6 (1) lit. f GDPR, you have the right to object to this processing at any time with effect for the future for reasons arising from your particular situation.

Once you have objected, the processing of the data concerned will be terminated unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.